Legal notice
Publisher details
Amiens Tourist Office and Convention Bureau
23 Place Notre-Dame - BP 11018
80 010 Amiens Cedex 1
Publication manager: Cordula Riedel
Website manager: Stéphanie Cadet
The Amiens Tourist Office and Convention Bureau public body takes particular care to ensure that it complies with the legal obligations for any website publisher and follows the recommendations of the French National Commission for Data Protection and Freedom of Information (Commission Nationale de l'Informatique et des Libertés - CNIL).
In order to use this website, you must comply with the laws in force and these access and usage general terms and conditions. We reserve the right to amend these access and usage general terms and conditions at any time. In addition, we would recommend that users read them regularly.
Website created and hosted by:
Faire-Savoir
Parc Horizon de la Haute Borne
2/6 Avenue de l’Horizon - Bâtiment 4 - 59650 VILLENEUVE D’ASCQ
contact@faire-savoir.com
www.faire-savoir.com
Liability
The Amiens Tourist Office and Convention Bureau does not accept any liability for the content on other websites to which it has created links or which may have been created without its knowledge. Users access any other websites linked to this website at their own risk. In addition, the Amiens Tourist Office and Convention Bureau does not accept any liability for information on third-party websites containing links redirecting them to the amiens-tourisme.com website
The amiens-tourisme.com website contains a number of links to other websites. These are mainly links to official websites (such as public institutions and bodies), but also to a number of websites for partner organisations or companies. At all times, we strive to tell you to which website we are going to redirect you. That said, these websites, whose addresses are regularly checked, are not part of the amiens-tourisme.com official public website. The website publisher is not liable for their content.
When there are personally identifiable data on this website, users must comply with the regulations in force and the recommendations of the French National Commission for Data Protection and Freedom of Information (CNIL) when using them. The information must only be used for personal, community or professional purposes, and must not be shared or used for commercial or advertising purposes.
The Amiens Tourist Office and Convention Bureau cannot be held liable for direct or indirect damages as a result of using this website, a third party being unable to use it or malfunctioning, downtime or viruses resulting from accessing or using this website or any sites linked to it.
The Amiens Tourist Office and Convention Bureau cannot guarantee that the website, its content, the servers providing access to it and/or third party sites that can be accessed through hypertext links from the website do not contain viruses or other components that can cause damage to individuals or property. The Amiens Tourist Office and Convention Bureau makes no explicit or implied guarantees around the website, in particular around the website’s value, quality or suitability for a specific use, or around whether the website fits with the description. amiens-tourisme.com cannot guarantee that any information available on the website or on third party websites can be used correctly, accurately, appropriately, reliably or deliver any kind of quality, or will deliver correct, accurate, appropriate, reliable or high-quality results. Under no circumstances may the Amiens Tourist Office and Convention Bureau be held liable for any loss of data or damage linked to these data. Any information or advice provided by the Amiens Tourist Office and Convention Bureau cannot be interpreted as any kind of guarantee or commitment from the Amiens Tourist Office and Convention Bureau.
Consumer-dispute mediation
The Amiens Tourist Office and Convention Bureau strives to monitor the quality of the information on the website and keep it up to date. However, no guarantees can be made about how accurate, precise, up-to-date or comprehensive the information provided on the website is.
Most of the tourist information comes from the département database managed using the Tourinsoft application. Any updates are made via the tourism service providers, by the Département Tourism Committee, the Département Council, Tourist Offices, Gîtes de France department certifications, Clévacances, Tables&Auberges de France and similar bodies.
If you are a service provider and would like to amend the information about your range of tourism services, you can send an email to your département contact person. If you see an error about dates, prices or a similar piece of information when browsing on the website, you can ask for it to be amended.
Emails
Emails sent to the Amiens Tourist Office and Convention Bureau and the email addresses used for sending additional information may be saved.
Under French law (Article 27 of Act 78.17 of 6 January 1978 on Data Privacy (Loi n 78.17 du 6 janvier 1978 relative à l’informatique, aux fichiers et aux libertés)), you are entitled to access (articles 34 to 38), correct (article 36) and delete data about you, and object to them being processed (article 26). You can exercise this right by writing to the website publisher at the following address:
Amiens Tourist Office and Convention Bureau
23 Place Notre-Dame - BP 11018
80 010 Amiens Cedex 1
Intellectual property:
All images, information, brands, logos and domain names on the website are the property of the Amiens Tourist Office and Convention Bureau or are licensed to the Amiens Tourist Office and Convention Bureau. Any use in the form of reproduction, amendment, computer uploading, misrepresentation, dissemination or distribution, in full or in part, of a document or information on the website is strictly forbidden unless the Amiens Tourist Office and Convention Bureau has granted prior written consent, with the exception of copying for private non-commercial use, provided that there is compliance with intellectual property rights and any other property right set out.
The following notice must appear on any copy of all or part of the content on the Amiens Tourist Office and Convention Bureau’s website. All rights reserved “
Any assignment or licensing of one of the constituent parts of the website is subject to written consent from the Amiens Tourist Office and Convention Bureau. Any breaches of these rights may lead to legal action.
Privacy Policy
The Amiens Métropole Tourist and Convention Office makes every effort to protect your personal data in accordance with applicable European and French regulations.
This privacy policy (“Privacy Policy”) is intended to inform you of the purposes and conditions under which we process the personal data we may collect through our various channels, such as our services, websites (notably amiens-tourisme.com, etc.), apps, social networks, reception areas and any events we might hold.
This Privacy Policy applies to all the services that the Amiens Métropole Tourist and Convention Office offers as data controller, whatever their nature.
1. General provisions
Data controller
The data controller responsible for processing your personal data is the Amiens Métropole Tourist and Convention Office.
Applicable law and competent administrative authority
The Privacy Policy is established in accordance with the General Data Protection Regulation no. 2016/679 ("GDPR") and by the Data Protection Act no. 78-17 of 6 January 1978 as amended ("Data Protection Act"), under the regulatory control of the French authority for the protection of personal data, the CNIL (Commission Nationale de l'Informatique et des Libertés – www.cnil.fr).
2. The personal data we collect
The Privacy Policy applies to the personal data we are likely to collect from you or about you, in particular via our websites, digital services, physical and telephone reception, trade shows, events, tourism operations…
3. Retention periods
We undertake not to keep personal data beyond the time necessary for the provision of services or the performance of our public service missions. Your data is kept for a maximum period of 2 years, increased by the retention period imposed by the applicable rules in terms of legal prescription or archiving.
4. Legal bases for processing personal data
In accordance with the applicable regulations, we process your data when we have a legal basis which allows us to do so. This may be for contractual performance, your consent, legitimate interest, legal obligation or public service mission. Your data is only used for the purposes specified to you when your data is collected.
5. Data recipients
Your personal data may be communicated:
Internally
To the authorised departments of the Amiens Métropole Tourist and Convention Office which have to know about them in particular as part of the aforementioned purposes,
To service providers
We may communicate your personal data to trusted third parties, located within the European Union (hereinafter “EU”), to help us operate our services and in particular to ensure the proper functioning of websites and apps,
To third parties for legal reasons
If we are required to comply with laws and regulations and legal requests and orders or if permitted by law (i.e., for the protection and defence of rights, life-threatening situations, health or security, etc.), such as the transmission of video protection images to the Judicial Police in the event of a judicial requisition.
In any event, we always require such recipients to provide sufficient confidentiality and security guarantees and to take the physical, organisational and technical measures necessary to protect and secure your personal data, in accordance with the legislation in force.
6. Data security
We keep your personal data secure by implementing adequate physical, organisational and technical measures to prevent any unauthorised access, use, disclosure, modification or destruction, in accordance with the regulations in force.
Although we put in place all possible measures to protect your personal data, we cannot guarantee the security of the information transmitted on our websites or one of our mobile apps when a security defect affects your terminal or browser.
7. Your rights over your personal data
You can exercise your rights at any time (access, rectification, opposition, erasure, limitation of processing, portability and withdrawal of consent) with the Data Protection Officer, on the personal data concerning you by contacting us by e-mail dpo@amiens-metropole.com or by post to the following address:
DPO - Amiens Métropole - Place de l'Hôtel-de-Ville - BP 2720 - 80027 Amiens CEDEX 1
All requests must be accompanied by proof of identity. Please specify which data or data processing your request relates to so that we can respond to it in the best possible way. We undertake to respond to your requests to exercise your rights as soon as possible and under the conditions provided for by the applicable regulations. If, after contacting the Data Protection Officer, you believe that your rights have not been respected, you also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL):
(https://www.cnil.fr/)
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
8. Modification of the Privacy Policy
We may make changes to this Privacy Policy.
We encourage you to check this page regularly to take note of any changes and stay informed about the measures we take to protect your personal data.
PASSIVE PERSONAL DATA COLLECTION:
Some of the personal data recorded on our server are data that you willingly provided when filling in online forms, and other personal data recorded on our server are collected automatically.
The Amiens Tourist Office and Convention Bureau will do its utmost to regularly improve its website. When you visit the website, some data are collected automatically:
* Your IP address: an IP address is assigned to your computer by your internet service provider in order to enable you to access the internet. This address is generally treated as non personally identifiable information because it changes each time that you go online.
* The address of the website that you were using that linked you directly to the website
* The date and time of your visit to the website and the pages that you browsed.
* The operating system on your computer and the browsing software.
* The website does not use persistent cookies that remain on your hard drive. Some of the website’s services use a session cookie, which is generated when you visit the website and is automatically destroyed at the end of your visit or if you are inactive for more than 30 minutes.
Non-personal data are collected using analytics and advertising tools which have their own general terms and conditions of use, as well as their personal and non-personal data processing policies:
• Google Analytics
• Facebook